Humanitarian call centre surpasses half a million calls
Awaaz Afghanistan – the nation’s pioneering humanitarian call centre – has achieved a significant new milestone: handling over half a million calls from…
The United Nations Office for Project Services (UNOPS)
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Providing faster humanitarian relief
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Holding humanitarian service providers accountable
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Aqaba Process Joint Statement on Gaza’s Humanitarian Situation
Joint statement on behalf of humanitarian actors in Gaza. -
Navigating humanitarian mine action amid conflict
Amid the hostilities in Gaza, UNOPS and the UN Mine Action Service (UNMAS) are helping safeguard critical humanitarian aid efforts by mitigating the… -
Humanitarian hotline logs 100,000th call from displaced Iraqis
Operating in one of the most severe and complex crises in the world, the Iraq IDP Information Centre (Iraq IIC) recently handled its 100,000th call,… -
Humanitarian Hub launches in Panama
Led by the Government of Panama, a new initiative joins global efforts to achieve higher levels of efficiency in delivering humanitarian assistance. -
Afghanistan humanitarian hotline celebrates first anniversary
Afghanistan’s first countrywide humanitarian call centre – Awaaz Afghanistan – celebrated its first full year in operation in a ceremony held in Kabul. -
Can artificial intelligence improve humanitarian responses?
Refugees and other affected populations could help guide humanitarian aid through chatbots. Here’s how. -
Humanitarian hotline handles over 50,000 calls from Afghans in need…
Awaaz Afghanistan, the country’s first nationwide inter-agency humanitarian call centre, offers a single point of contact for all Afghans – including…
