1. Local governments work with communities to identify families who are most in need of help. 

 2. UNOPS assesses each home, focusing on sustainability factors – for example, families must own their homes, buildings must meet minimum safety standards and be in a stable geographic location. 

 3. Families who meet the criteria are allocated approximately $3,000 each to improve their homes. This sum can be divided between a kitchen, a bathroom, a roof, a floor or an extension in any way. 

 4. A UNOPS engineer works with a social worker and each family to design individual plans to upgrade each property. This is based on the family’s needs, social priorities in the home or community, and the best architectural options. 

5. Once plans are agreed it takes around four weeks to upgrade each home.